https://www.youtube.com/watch?v=xd-J6i3la48

Join Up Dots is the Steve Jobs-inspired podcast that’s a top-ranked entrepreneur podcast hosted by David Ralph. Susan recently joined David to chat about how business owners can bring order into their lives, and more, including:

  • Tips on how to sound like an expert.
  • Why your sales process should be 90% providing value and knowledge to others BEFORE you attempt to close the sale.
  • How to discover the blockages in your time and workloads to power your business forward.
  • And why every business owner should be asking the question: “is this process simple enough?”

Please find the full video…


https://www.youtube.com/watch?v=ByO9LaxfsVk

Recently Susan chatted with Steve Eschbach, host of Building Better Businesses. Steve works for Transworld Business Advisors, the largest and fasted growing business brokerage in the world. Steve is a deal maker. Deal-making is absolutely a skill required by small business owners. So take a listen as they discuss:

  • Why overwhelmed business owners must learn to delegate tasks so they can focus on growing the business.
  • How to stop being the bottleneck that impedes the flow of your business.
  • And why exactly does Susan keep a jar of buttons on her desk?

Please find the full video transcript below:


https://www.youtube.com/watch?v=wfST5zwFgAA&t=461s

School for Startups Radio is a podcast that interviews successful entrepreneurs and business owners to teach individuals how to start and build a business. I recently got to speak with host Jim Beach about my leap into the world of startups, why business owners need to systematize, and what features should absolutely be included in your project management tool.

Please find the full video transcript below.

Introduction: From the AMFM 247 radio network, broadcasting from AM and FM stations around the country. Welcome to the Small Business Administration award-winning School for Startups Radio, where we talk all things small…


https://www.youtube.com/watch?v=Dxfwt7QBQCw

You might be wearing your business chaos or multi-tasking skills as a badge of honor, but there’s definitely a better way to thrive. I got to talk to Brandon Uttley of Go for Launch podcast about how to eliminate chaos that can impact your business.

We spend time discussing the paradox of how creating more structure frees people up to be more creative, disciplined, and effective. We also bust those multi-tasking myths, the bane of many small business owners. And, you’ll hear my secrets to setting boundaries with your clients, another tactic to eliminate chaos.

Please find the full…


Is overwhelm choking your business? If you’re struggling to take your business to the next level, or if you can’t afford to take a day (or night) off, you’ve come to the right place. Before implementing any operational or project management strategies, it’s essential to take a closer look at the underlying issues that brought you here.

My dad has been a small business owner for over 50 years. He’s also given me some of the best business advice. He told me, “You’ve made it professionally when you don’t do anything; you just set the tone for your business.” As…


When you are the person filling the ideal project manager role within your company, you should know that it’s a challenging role to perform. Attention-to-detail, multitasking, and organizational skill sets are necessary to help everyone on the team stay organized and on schedule.

Some software development companies and small creative agencies can’t always afford a full-time project manager. But, project managers are very important to help the team feel supported and provide the accountability necessary to do their best work. So, if you must play the ideal project manager role, you should know a little more about what is expected.

The ideal project manager role includes acting as the:


You never know when an opportunity will present itself to help a small business owner solve some of their most pressing business challenges. This is what I do every day during new client consultations, but recently, a fun podcast conversation led to some real-time Beyond the Chaos advice. Check out my interview with Michael Olivieri and Jonathan Pazienza, hosts of The CEO Process Podcast. You’ll definitely want to hear us collaborate on small business owner pain points, including:

  • Biggest problems a small business owner faces
  • The first step a business owner should take to systematize their business
  • Easy ways…

Susan chats with CPA Mia Anne Reeves, CEO of Reeves Accounting Services. Reeves Accounting Services is a small accounting firm, and Mia interviews Susan on how she consults with small…


https://www.youtube.com/watch?v=iY8pagwb__w

Any Shark Tank fans out there? I was recently a guest on The SharkPreneur podcast, a podcast that focuses on the secrets to exponential business growth. If it sounds familiar, it’s because one of the hosts is an original Shark from the hit show. Take a listen to this 20-minute episode and hear about:

  • My journey to becoming a Chief Eradicating Officer
  • How I define business chaos
  • My 3-step process for eradicating chaos
  • One of the biggest mistakes business owners make when trying to fix the chaos
  • And more!

Kevin Harrington is the inventor of the infomercial, one of…

Susan Fennema

Susan’s business, Beyond the Chaos, partners with other small businesses to control their chaos through project management and process development.

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